Terms of Service

Glow On Girl Beauty • Urbandale, Iowa

Effective November 11, 2026.

Our services

Glow On Girl Beauty provides custom spray tanning and related retail products. These terms apply to our website, appointment bookings, purchases, memberships, and business messaging. Please review the service details and any terms presented when you book or purchase.

Appointments and payments

Appointments are subject to availability. Current service descriptions and prices are displayed in our booking system. Provide accurate contact details and review your confirmation, preparation instructions, and rinse guidance. Payment and any applicable taxes are handled through our payment provider.

Cancellations and no-shows

Appointments must be canceled at least 12 hours before the scheduled appointment time. Cancellations made less than 12 hours before the appointment will incur a charge of 50% of the booked service price to the card on file.

Clients who do not attend their appointment and do not notify us (no-call/no-show) will also be charged 50% of the booked service price to the card on file.

Service concerns and refund requests

If you are not satisfied with the result of your sunless tanning session, contact us within 24 hours of your appointment so we can assess the situation and discuss a possible remedy. Any “results guarantee” refund request must be received within 36 hours of your session. Submitting a request does not guarantee refund approval.

Retail returns and exchanges

We want you to love your Glow On Girl products!

Returns and exchanges: Unopened, unused retail products in their original packaging may be returned or exchanged within 14 days of purchase, or delivery for shipped orders. Proof of purchase is required. Approved refunds go to the original payment method.

Opened products: For hygiene reasons, opened or used products cannot be returned for a change of mind. If you experience irritation or another product concern, discontinue use and contact us so we can review the situation.

Damaged, defective, or incorrect items: Please contact hello@glowupdsm.com promptly with your purchase details and photos, if available. We’ll review the issue and arrange an appropriate replacement or refund.

Shipped returns: Contact us before mailing a return. Customers cover return shipping for change-of-mind returns; we cover necessary return shipping for damaged, defective, or incorrect items. Original shipping charges are nonrefundable for change-of-mind returns.

This retail policy applies to retail products only and does not limit your rights under applicable law.

If you have a concern about a service or product, contact us at hello@glowupdsm.com so we can review it with you. Nothing in these terms limits rights available under applicable law.

Memberships and offers

Our advertised membership currently costs $20 per month, with a four-month commitment, $30 member tans, and 10% off retail. Review the subscription terms shown at enrollment for billing, renewal, and cancellation details. Promotional offers are subject to their stated dates, eligibility, and restrictions.

After the initial four-month commitment, memberships continue month-to-month. Members may cancel through their online account or by calling or messaging the studio. There are no cancellation fees or cancellation charges after the initial commitment. Cancellation stops the next monthly charge, and membership benefits remain available through the end of the period already paid for.

Your spray tan experience

Results and longevity vary with skin, preparation, rinse timing, and aftercare. Follow your artist’s instructions and tell your artist about relevant sensitivities before your service. A spray tan does not provide sun protection.

Business messaging and AI assistance

You may contact us with service, booking, or product questions. Automated or AI-assisted answers may contain errors; contact our team to confirm important details. A conversation alone does not confirm an appointment or change an existing booking. Use our booking system or obtain confirmation from our team. Do not send payment card details or sensitive health information through chat.

Marketing email and text subscriptions are managed through their respective signup and opt-out options. You can unsubscribe from marketing emails using the email link or reply STOP to marketing texts.

Website use and third-party services

Please use our website and messaging respectfully and lawfully. Booking, shopping, payment, and communication providers may have their own terms and privacy policies. Our website content and images may not be reused without permission or another lawful basis.

Contact and updates

Glow On Girl Beauty 3835 100th Street, Urbandale, IA 50322 hello@glowupdsm.com

We may update these terms. Any revised terms will show an updated effective date.